Collection: Frequently Asked Questions

Apply PENETREX® liberally to the affected area(s) and continue to massage in thoroughly for a minute or two until you can see that it has been absorbed through the skin. The appropriate amount of PENETREX® to use on each occasion should be enough so that the product massages in smoothly & comfortably over the entire area.

Repeat this 3 to 4 times per day over an initial period of at least 7 to 10 days and thereafter on an as needed basis.

As symptoms improve, reduce the frequency of applications accordingly to maintain relief and as a preventative measure. Many users have reported that over time PENETREX® provides them with more "efficient" results...requiring fewer applications while achieving quicker and more predictable results.

We have customers who call or e-mail us the next day after they start using PENETREX® and they express disbelief at how quickly it provided them with relief.

At the same time, we also have customers who report back to us that they had begun to lose faith having used the product for a couple of weeks before they finally turned the corner.

PENETREX® was researched & developed by a renowned Chemist in Southern California.

PENETREX® is available to people worldwide, exclusively through Biomax Health Products, Inc. of San Diego, California. You may order it here on www.penetrex.com, on Amazon.com or you may wish to use our handy Store Locator Tool to find a retailer near you. PENETREX® is now available in over 12,000 Retail Locations.

With little to no advertising but strictly through word of mouth referrals and the Internet, Hundreds of Thousands of people from over 80 countries have been introduced to this product with great satisifaction.

Ask your Doctor/Physical Therapist/Chiropractor, etc. if they are familiar with PENETREX®. If they are not and would like to learn more about the product, please feel free to have them contact us. We can answer any questions they may have about incorporating PENETREX® into their practice.

With over 2 Million jars of PENETREX® having been distributed since it was introduced, there have been no reports of recurring incidents which would indicate a common occurrence of any negative reaction to the product.

This is not surprising since all of the ingredients (see below) in PENETREX® are extremely well known and have been widely accepted by medical practitioners.

PENETREX® Cream Ingredient List: Water (Aqua), Arnica Montana Flower Extract, Helianthus Annuus (Sunflower) Seed Oil, Glycerin, Glyceryl Stearate, PEG-100 Stearate, Cetyl Esters, Steareth-20, Pyridoxine Hydrochloride (Vitamin B6), Methylsulfonylmethane (MSM/DMSO2), Glucosamine (Vegetable Source), Bilineurine Bitartrate, Ethoxydiglycol, Methyl Gluceth-20, Cetyl Myristoleate, Aloe Barbadensis (Aloe Vera) Leaf Extract, Butyrospermum Parkii (Shea Butter), Boswellia Serrata (Frankincense) Oil, Mentha Piperita (Peppermint) Oil, Cinnamomum Camphora (Camphor), Melaleuca Alternifolia (Tea Tree) Leaf Oil, Tocopherol (Vitamin E), Dipotassium Glycyrrhizinate, Dimethicone, Ammonium Acryloyl-Dimethyltaurate/VP Copolymer, Phenoxyethanol, DMDM Hydantoin, Iodopropynyl Butylcarbamate

PENETREX® Roll-On Gel Ingredient List: Water (Aqua), Isopropyl Alcohol, Arnica Montana Flower Extract, Pyridoxine Hydrochloride, Methylsulfonylmethane (MSM/DMSO2), Glucosamine (vegetable source), Bilineurine Bitartrate, Ethoxydiglycol, Cetyl Myristoleate, Aloe Barbadensis (Aloe Vera) Leaf Extract, Boswellia Serrata (Frankincense) Oil, Rosmarinus Officinalis (Rosemary) Oil, Juniperus Communis (Juniper Berry) Oil, Mentha Piperita (Peppermint) Oil, Eucalyptus Globulus (Eucalyptus) Leaf Oil, Melaleuca Alternifolia (Tee Tree) Leaf Oil, Cinnamomum Camphora (Camphor), Tocopherol (Vitamin E), Dipotassium Glycyrrhizinate, Carbomer, Triethanolamine, DMDM Hydantoin, Diazolidinyl Urea, Iodopropynyl Butylcarbamate

PENETREX® Cream Ingredient List: Water (Aqua), Arnica Montana Flower Extract, Helianthus Annuus (Sunflower) Seed Oil, Glycerin, Glyceryl Stearate, PEG-100 Stearate, Cetyl Esters, Steareth-20, Pyridoxine Hydrochloride (Vitamin B6), Methylsulfonylmethane (MSM/DMSO2), Glucosamine (Vegetable Source), Bilineurine Bitartrate, Ethoxydiglycol, Methyl Gluceth-20, Cetyl Myristoleate, Aloe Barbadensis (Aloe Vera) Leaf Extract, Butyrospermum Parkii (Shea Butter), Boswellia Serrata (Frankincense) Oil, Mentha Piperita (Peppermint) Oil, Cinnamomum Camphora (Camphor), Melaleuca Alternifolia (Tea Tree) Leaf Oil, Tocopherol (Vitamin E), Dipotassium Glycyrrhizinate, Dimethicone, Ammonium Acryloyl-Dimethyltaurate/VP Copolymer, Phenoxyethanol, DMDM Hydantoin, Iodopropynyl Butylcarbamate

PENETREX® Roll-On Ingredient List: Water (Aqua), Isopropyl Alcohol, Arnica Montana Flower Extract, Pyridoxine Hydrochloride, Methylsulfonylmethane (MSM/DMSO2), Glucosamine (vegetable source), Bilineurine Bitartrate, Ethoxydiglycol, Cetyl Myristoleate, Aloe Barbadensis (Aloe Vera) Leaf Extract, Boswellia Serrata (Frankincense) Oil, Rosmarinus Officinalis (Rosemary) Oil, Juniperus Communis (Juniper Berry) Oil, Mentha Piperita (Peppermint) Oil, Eucalyptus Globulus (Eucalyptus) Leaf Oil, Melaleuca Alternifolia (Tee Tree) Leaf Oil, Cinnamomum Camphora (Camphor), Tocopherol (Vitamin E), Dipotassium Glycyrrhizinate, Carbomer, Triethanolamine, DMDM Hydantoin, Diazolidinyl Urea, Iodopropynyl Butylcarbamate 

Most customers find that using PENETREX® on its own as directed provides the benefits and relief they desire.

Nevertheless, PENETREX® is currently being incorporated into overall therapy programs by end users as well as medical professionals worldwide who have found it to be an excellent compliment to other approaches including oral medications & prescriptions, orthopedic products, physical therapy and ultrasound.

PENETREX® is a product that allows each individual to develop their own regimen that works best for them...on its own or as an invaluable member of a multi-faceted approach.

Absolutely Not. PENETREX® is lightly infused with a natural Chamomile Oil extract resulting in a pleasant yet hardly noticeable fragrance that vanishes completely after a minute or two.

PENETREX® is Non-Greasy, Non-Staining, Paraben-Free, Made in the USA & NEVER Tested on Animals

The fact is, everyone finds their own beneficial regimen for using PENETREX® based on their own unique situation.

Some only require usage on an as needed basis when discomfort arises. These people may order only 1 or 2 jars every year or so. Others, with more significant discomfort use PENETREX® daily and have done so for several years...taking advantage of volume discounts and order 6 or 12 jars at a time.

Many clients also report they find PENETREX® invaluable as a proactive measure. These people usually apply the product before and after engaging in an activity (sports, work, physical exertion, etc.) which historically has caused discomfort.

YES. Your PENETREX® Purchase & Complete Satisfaction is Unconditionally Guaranteed by Biomax Health Products, Inc.. If you are less than 100% Satisfied with PENETREX® for ANY reason, we sincerely urge you to take advantage of our "No-Hassle", "No Questions Asked", "No Time Limit", "No Fine Print" Refund Policy. Simply call our U.S. based Customer Service Team at (858) 356-5980 and your Refund will be processed quickly and respectfully...it's really that simple.

PENETREX® is a very effective product which can be of immeasurable value to those who need it. The people who developed PENETREX® don’t want ANYONE who is suffering to miss out on discovering PENETREX® because of initial skepticism or fear of "buyer’s remorse".

PENETREX® is now available in three sizes:

▻ The 2-Ounce Jar costs $18.98 Buy Now

▻ The 4-Ounce Jar costs $34.95 Buy Now

▻ The 3-Ounce Roll-On costs $24.95 Buy Now

Our clients are usually pleasantly surprised at how long their supply lasts.

Depending on the size of the area being treated and the frequency of applications, most individuals can expect a 2-Ounce Jar to last anywhere from 3 - 4 weeks, the 4-Ounce Jar to last 6 - 8 weeks, and the 3-Ounce Roll-On to last about 4 - 6 weeks.

Take advantage of discounts on PENETREX® when you shop for PENETREX® Multi-Packs.

Thanks to overwhelming demand, the 2-Ounce Jar of PENETREX® is now available in Walmart & CVS stores nationwide.

Click here to find a store near you.

All PENETREX® orders are processed and shipped within 1 Business Day. Orders shipped to destinations within the U.S.A. will arrive within 2 to 5 Business Days.

Please allow at least 7 to 10 Business Days for International Shipments.

At this time, expedited shipping upgrades are only available when you purchase the product from Amazon.com.

Absolutely. Biomax has shipped PENETREX® to hundreds of thousands of clients in over 80 countries. PENETREX® is sent out via United States Postal Service 1st Class Mail International to global destinations every day.

The specific International Shipping price will be displayed during checkout. International Shipping costs vary by location.