Penetrex

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Frequently Asked Questions


Apply Penetrex liberally to the affected area(s) and continue to massage in thoroughly for a minute or two until you can see that it has been absorbed through the skin. The appropriate amount of Penetrex to use on each occasion should be enough so that the product massages in smoothly & comfortably over the entire area.

Repeat this 3 to 4 times per day over an initial period of at least 7 to 10 days and thereafter on an as needed basis.

Penetrex is a topical anti-inflammatory treatment that should be applied directly to external areas where you experience discomfort (pain, tingling, numbing, etc.) that is a result of the inflammation of muscles, nerves, ligaments and tendons.

If you have traditionally experienced pain from your particular ailment through the night, you may find it helpful to massage Penetrex into the problem area(s) just before you turn in for the evening.

Similarly, if you experience discomfort when engaging in a particular activity (e.g.: playing an instrument, exercising, etc.) Penetrex should be applied in the manner mentioned above approximately a half-hour before you begin the activity and then again afterwards.

As symptoms improve, reduce the frequency of applications accordingly to maintain relief and as a preventative measure. Many users have reported that over time Penetrex provides them with more "efficient" relief...requiring fewer applications while achieving quicker and more predictable results.


We have clients who call or e-mail us literally the next day after they have begun their treatment with Penetrex to express their disbelief at how quickly and how effectively it provided them with relief.

At the same time, we also have clients who report back to us that they had begun to lose faith having used the product for a couple of weeks before they finally turned the corner.

The fact is, no two cases of inflammation are exactly alike from a physiological standpoint. Add to this the reality that no 2 individuals use Penetrex in precisely the same manner and no two human bodies assimilate and react to Penetrex in exactly the same way.

For these reasons it is inappropriate to establish time frame expectations. Users should expect that if they use Penetrex as recommended (see above) they will obtain noticeable relief from symptoms within a week or so. From that point the condition will continue to improve with continued usage.


Penetrex is what is known as a "Cutaneous" Anti-Inflammatory. This simply means a treatment for inflammation which is delivered through the skin as opposed to "oral" medications such as Ibuprofen or NSAIDs (non-steroidal anti-inflammatory drugs) which are ingested and assimilated through the digestive system.

The desired end result is the reduction of underlying inflammation of muscles, nerves, ligaments and tendons which are the main culprit in many ailments including tennis elbow, tendonitis, bursitis, carpal tunnel syndrome, etc. A topical formulation such as Penetrex can be applied to the skin directly over the injury site which is causing the sensation of pain. Penetrex utilizes state of the art dermal delivery systems to obtain excellent skin penetration so that the critical ingredients are delivered precisely to the site of injury and only to the site of injury.

Through the use of topical formulations, patients reap the benefits of significantly higher concentrations of medicine at the injury site than can be obtained through oral administration. Topical formulations do not have to travel through the digestive tract, but can begin working immediately at the injury site.


Penetrex was researched & developed by a renowned Chemist in Southern California.

This extremely effective OTC formulation is available to sufferers worldwide exclusively through Biomax Health Products, Inc. of Del Mar, California. You may order it direct here on www.penetrex.com, on Amazon.com or you may wish to use our handy Store Locator Tool to find a retailer near you. Penetrex is now available in over 3,800 Retail Locations.

With little to no advertising but strictly through word of mouth referrals and the Internet, Hundreds of Thousands of sufferers from over 80 countries have been introduced to this product with phenomenal results.

The list of clients discovering Penetrex continues to grow daily. At the same time, Penetrex is increasingly being adopted by healthcare providers in the U.S. and abroad.

Ask your Doctor/Physical Therapist/Chiropractor, etc. if they are familiar with Penetrex. If they are not and would like to learn more about the product, please feel free to have them contact us. We can answer any questions they may have about incorporating Penetrex into their practice.


With over 2 Million jars of Penetrex having been distributed since it was introduced, there have been no reports of recurring incidents which would indicate a common occurrence of any negative reaction to the product.

This is not surprising since all of the ingredients (see below) in Penetrex are extremely well known and have been widely accepted by medical practitioners. Penetrex is effective AND safe.

Penetrex Cream Ingredient List: Water (Aqua), Arnica Montana Flower Extract, Helianthus Annuus (Sunflower) Seed Oil, Glycerin, Glyceryl Stearate, PEG-100 Stearate, Cetyl Esters, Steareth-20, Pyridoxine Hydrochloride (Vitamin B6), Methylsulfonylmethane (MSM/DMSO2), Glucosamine (Vegetable Source), Bilineurine Bitartrate, Ethoxydiglycol, Methyl Gluceth-20, Cetyl Myristoleate, Aloe Barbadensis (Aloe Vera) Leaf Extract, Butyrospermum Parkii (Shea Butter), Boswellia Serrata (Frankincense) Oil, Mentha Piperita (Peppermint) Oil, Cinnamomum Camphora (Camphor), Melaleuca Alternifolia (Tea Tree) Leaf Oil, Tocopherol (Vitamin E), Dipotassium Glycyrrhizinate, Dimethicone, Ammonium Acryloyl-Dimethyltaurate/VP Copolymer, Phenoxyethanol, DMDM Hydantoin, Iodopropynyl Butylcarbamate

Penetrex Roll-On Ingredient List: Water (Aqua), Isopropyl Alcohol, Arnica Montana Flower Extract, Pyridoxine Hydrochloride, Methylsulfonylmethane (MSM/DMSO2), Glucosamine (vegetable source), Bilineurine Bitartrate, Ethoxydiglycol, Cetyl Myristoleate, Aloe Barbadensis (Aloe Vera) Leaf Extract, Boswellia Serrata (Frankincense) Oil, Rosmarinus Officinalis (Rosemary) Oil, Juniperus Communis (Juniper Berry) Oil, Mentha Piperita (Peppermint) Oil, Eucalyptus Globulus (Eucalyptus) Leaf Oil, Melaleuca Alternifolia (Tee Tree) Leaf Oil, Cinnamomum Camphora (Camphor), Tocopherol (Vitamin E), Dipotassium Glycyrrhizinate, Carbomer, Triethanolamine, DMDM Hydantoin, Diazolidinyl Urea, Iodopropynyl Butylcarbamate


Penetrex Cream Ingredient List: Water (Aqua), Arnica Montana Flower Extract, Helianthus Annuus (Sunflower) Seed Oil, Glycerin, Glyceryl Stearate, PEG-100 Stearate, Cetyl Esters, Steareth-20, Pyridoxine Hydrochloride (Vitamin B6), Methylsulfonylmethane (MSM/DMSO2), Glucosamine (Vegetable Source), Bilineurine Bitartrate, Ethoxydiglycol, Methyl Gluceth-20, Cetyl Myristoleate, Aloe Barbadensis (Aloe Vera) Leaf Extract, Butyrospermum Parkii (Shea Butter), Boswellia Serrata (Frankincense) Oil, Mentha Piperita (Peppermint) Oil, Cinnamomum Camphora (Camphor), Melaleuca Alternifolia (Tea Tree) Leaf Oil, Tocopherol (Vitamin E), Dipotassium Glycyrrhizinate, Dimethicone, Ammonium Acryloyl-Dimethyltaurate/VP Copolymer, Phenoxyethanol, DMDM Hydantoin, Iodopropynyl Butylcarbamate

Penetrex Roll-On Ingredient List: Water (Aqua), Isopropyl Alcohol, Arnica Montana Flower Extract, Pyridoxine Hydrochloride, Methylsulfonylmethane (MSM/DMSO2), Glucosamine (vegetable source), Bilineurine Bitartrate, Ethoxydiglycol, Cetyl Myristoleate, Aloe Barbadensis (Aloe Vera) Leaf Extract, Boswellia Serrata (Frankincense) Oil, Rosmarinus Officinalis (Rosemary) Oil, Juniperus Communis (Juniper Berry) Oil, Mentha Piperita (Peppermint) Oil, Eucalyptus Globulus (Eucalyptus) Leaf Oil, Melaleuca Alternifolia (Tee Tree) Leaf Oil, Cinnamomum Camphora (Camphor), Tocopherol (Vitamin E), Dipotassium Glycyrrhizinate, Carbomer, Triethanolamine, DMDM Hydantoin, Diazolidinyl Urea, Iodopropynyl Butylcarbamate


No it does not. Penetrex is not a pain killer. Artificially hiding the pain of any Repetitive Strain Injury (RSI), be it Tennis Elbow, Carpal Tunnel Syndrome, etc., is never recommended. In most cases, artificially masking the pain of an RSI will actually result in further damage.

Penetrex reduces discomfort and aids in the healing process by addressing the source of the problem itself, inflammation.

The active ingredients in Penetrex in conjunction with its emulsification process reduces the inflammation of muscles, nerves, ligaments & tendons.

Penetrex also aids in promoting healthy blood circulation in the affected area and improves critical nerve function.


Most clients find that using Penetrex on its own as directed provides the healing benefits and relief they desire.

Nevertheless, Penetrex is currently being incorporated into overall treatment programs by end users as well as medical professionals worldwide who have found it to be an excellent compliment to other approaches including oral medications & prescriptions, orthopedic products, physical therapy and ultrasound.

Penetrex is a product that allows each individual to develop their own safe & unique regimen that works best for them...on its own or as an invaluable member of a multi-treatment approach.


Absolutely Not. Penetrex is lightly infused with a natural Chamomile Oil extract resulting in a pleasant yet hardly noticeable fragrance that vanishes completely after a minute or two.

Penetrex is Non-Greasy, Non-Staining, Paraben-Free, Made in the USA & NEVER Tested on Animals


The fact is, everyone finds their own effective regimen for using Penetrex based on their own unique situation.

Some only require usage on an as needed basis when pain or discomfort arises. These people may order only 1 or 2 jars every year or so. Others, with more extensive underlying inflammation and chronic issues use Penetrex daily and have done so for several years...taking advantage of volume discounts and order 6 or 12 jars at a time.

Many clients also report they find Penetrex invaluable as a preventative measure. These people usually apply the product before and after engaging in an activity (sports, work, physical exertion, etc.) which historically has caused discomfort.

Another way to think of it is to compare Penetrex usage to Aspirin...everyone has their own regimen and requirements and usage varies widely from one patient to another.

With regards to the safety of long term usage, Penetrex has built up a rock solid track record. We have literally tens of thousands of clients who have been using the product for several years now on a daily basis.

Penetrex is safe for short term and long term use, as a spot treatment for the odd flare-up, and as part of a daily routine to treat and prevent pain & discomfort.

Shipping & Ordering

YES. Your Penetrex Purchase & Complete Satisfaction is Unconditionally Guaranteed by Biomax Health Products, Inc.. If you are less than 100% Satisfied with Penetrex for ANY reason, we sincerely urge you to take advantage of our "No-Hassle", "No Questions Asked", "No Time Limit", "No Fine Print" Refund Policy. Simply call our U.S. based Customer Service Team at (858) 356-5980 and your Refund will be processed quickly and respectfully...it's really that simple.

Penetrex is a very effective product which can be of immeasurable value to those who need it. The people who developed Penetrex don’t want ANYONE who is suffering to miss out on discovering Penetrex because of initial skepticism or fear of "buyer’s remorse".

Our "Pain-Free Refund Policy" ensures the only regret you’ll ever have is that you didn’t discover Penetrex sooner!


Penetrex is now available in three sizes:

▻ The 2-Ounce Jar costs $18.97 Buy Now

▻ The 4-Ounce Jar costs $34.95 Buy Now

▻ The 3-Ounce Roll-On costs $24.95 Buy Now

Our clients are usually pleasantly surprised at how long their supply lasts.

Depending on the size of the area being treated and the frequency of applications, most individuals can expect a 2-Ounce Jar to last anywhere from 3 - 4 weeks, the 4-Ounce Jar to last 6 - 8 weeks, and the 3-Ounce Roll-On to last about 4 - 6 weeks.

Take advantage of discounts on Penetrex when you shop for Penetrex Multi-Packs.


Thanks to overwhelming demand, the 2-Ounce Jar of Penetrex is now available in over 3,800 Retail Locations nationwide.

Click here to find a store near you.


All Penetrex orders are processed and shipped within 1 Business Day. Orders shipped to destinations within the U.S.A. will arrive within 2 to 5 Business Days.

Please allow at least 7 to 10 Business Days for International Shipments.

At this time, expedited shipping upgrades are only available when you purchase the product from Amazon.

Please note the 2-Ounce Jar of Penetrex is Now Available at Walmart. It is packaged inside a metal tin and can be found in the Pain Relief aisle. Click here to find a store near you.


Absolutely. Biomax has shipped Penetrex to hundreds of thousands of clients in over 80 countries. Penetrex is sent out via United States Postal Service 1st Class Mail International to global destinations every day.

The specific International Shipping price will be displayed during checkout. International Shipping costs vary by location.